Privacy Policy

Introduction

Effective Date: 20/11/2024

Trailblaze IT ("we", "our", or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: This may include your name, email address, phone number, etc., which you provide to us when you contact us or submit a form.
  • Usage Data: We collect information about how you interact with our website, including IP addresses, browser types, pages visited, and referring URLs.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide, operate, and maintain our services
  • To personalise and improve your experience on our website
  • To communicate with you, including sending updates, promotions, and support messages
  • To monitor and analyse usage and trends to improve our website and services
  • To comply with legal obligations and protect our rights

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with third parties in the following cases:

  • Service Providers: We may share information with third-party companies that help us run our services, such as payment processors and hosting providers.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyse web traffic and improve site functionality. You can control cookie settings through your browser.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access or request copies of your personal data
  • The right to correct or update any inaccurate or incomplete information
  • The right to request the deletion of your personal data, subject to legal obligations
  • The right to withdraw consent for any processing based on consent
  • The right to opt out of marketing communications

To exercise these rights, please contact us at info@trailblazeit.co.uk

7. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Trailblaze IT
10 Whittle Road
Ferndown Industrial Estate
Ferndown
Dorset BH21 7RU

0330 223 6000